I have had issues Using the Tech Support for the home World wide web likewise so hard we used in excess of an hour or so coping with an issue. I’ve been possessing for months and months.
• I used to be bounced in between a number of brokers, my calls were disconnected, And that i acquired inconsistent information regarding my contract and special discounts.
• A buddy who is also a Telus customer confirmed me his system particulars, and He's acquiring an identical prepare for appreciably considerably less without having to invest in devices, which contradicts what Abdul told me.
Simply just sort the small print of the inquiry in a very message and it'll be sent to a human agent. Messaging Here's asynchronous (non-Reside), so you're able to near the app or go about your working day although the agent works toward getting you a resolution.
I had to Make contact with CS now with Chat plus the Section I would like to talk to is only out there by cellular phone. The CS on Chat organized a simply call back again at an agreed upon time slot. When that Section called me later on I received every thing sorted out.
for the Black Friday i identified as Telus to have me a whole new cellular line for my daughter if there's a offer like i bought previously for my other Young children to be a faithful customer with Telus.
I assume I am just outdated, but I keep in mind a time when you might call a business, talk with a human without sitting on maintain for hrs, and truly get customer service. Thanks Telus for a great customer expertise.
following the agent overview my account he said I am unable to provide you with a deal or credits such as you have now together with your exiting account, so i just gave up and hangup the phone.
Settled conversations will probably be shut and saved for 90 times, and will be accessed inside the Concept Centre in the My TELUS application.
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At the moment my cell phone stopped connecting towards the telus network. Because of this it has taken me a forty five to sift throughout the ai gate keepers prompt's just to speak to an actual man or woman, all although telus ai attempts everything not to make it possible for me to speak to a true individual.
The TELUS crew acknowledges that our work spans numerous Territories and Treaty places and we are grateful for the normal Know-how Keepers and Elders who are with us right now, all those who have gone prior to us and the youth that inspire us.
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